Bloggers Gathering turns out to be the exclusive demonstration of Telenor weblounge. Miscommunication or misunderstanding whatever it was, it provided me the opportunity to meet some of my old friends.
The presentation was about to end when I entered in the meeting room, and it was about Telenor new feature Weblounge[Surprise for me]. As far as I understood Weblounge is a web interface for customers to manage their data. User does not have to go to Telenor customer service centers anymore, almost everything can be done via Internet. The gentleman on the presentation also demonstrated how users can control their data via web. According to him it was realtime system but it looked more like an online system to me.
So whats new in weblounge?
Right now in Pakistan no telecom company is providing the web interface so that their customer can fully control their data. Telenor Weblounge will provide customers to control their data.
Weblounge is for both postpaid and prepaid customers.
You can purchase a number of your choice from the web and SIM will be delivered within 48 hours.
You can shift from any other network to Telenor, make payments online or subscribe for exciting add-ons, special offers and value added services and many more by using this feature.
Telenor does not stop here, as told by the presenter It is phase one… there are also phase two and three.
Weblounge is definitely a smart move by Telenor. It will not only save the time of their customers but also they would require less people in their customer service centers, managing data would be more easy. My only concern is security, if their servers are compromised than this would be a catastrophe for Telenor.
I am excited and waiting for more details, as soon as I get them I will definitely share.
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